Europe / United Kingdom / / Bracknell

Technology & Engineering

#: 101304-en_US / 101304

Regular

Full-Time

AdIntel International Quality & Delivery Specialist , flexible working location UK/remote + great benefits 

 

  • Are you an Excel wizz?
  • Are you super organised and good with deadlines ?
  • Are you delivery focused ?
  • Do you have great reporting skills?

Then look no further…

ABOUT YOU AND THE ROLE

The AdIntel International Quality & Delivery Specialist is accountable for the delivery of all client reports, quality checks & deliver improvements in order to serve our clients with high quality data. The AdIntel delivery specialist will also work with our partner to secure the on time loading of data and to ensure on time harmonisation,

 

Our team is spread across the UK so we are flexible with regard to location in the UK and it will be remote work for the moment.

WHAT WILL I BE DOING ?

Own a portfolio of clients, ensuring deliveries are made ontime with a focus on quality.
Support commercial working with the Ops team to ensure first time deliveries are made to a high standard and with fast delivery.
Work with our commercial team to oversee First Time Deliveries. 
Investigate client queries and respond to the client response team the findings clearly and concisely
Where necessary liaise with TCS to ensure work is completed on-time, allowing Nielsen to deliver on-time.
Effectively escalate major issues to the Operations manager
Training of peers.
Attend daily meetings & handover meetings with the Commercial Team where necessary. 

Application Testing
Assist where applicable with User Acceptance Testing to check work carried out by Tech Ops is suitable for the operations team
Continuous Improvement
At Nielsen we always strive to better our team members in order to be able to improve our quality and efficiency for our clients.
Client Queries
Assist the Client Response Team/Reference Data Coordinator on client queries that relate to the team. This should be fed back by via Salesforce with regular updates provided to the Client Response person
IT Issues
Escalate IT problems effectively and efficiently to minimise impact on the team and clients. 
New Starter Induction
Assist with training helping new starters learn their role

WHAT ARE WE LOOKING FOR ?

Clear & confident communication skills are essential.  This role requires frequent interaction with colleagues locally and internationally. 
Ability to work in a pressured environment
Comfortable working within a team or on their own.
Due to the nature of the role someone that is organised, analytical, with outside of the box thinking solves problems.
Good organisational skills with the ability to prioritise work effectively.
Strong character
Delivery focused
Communication Skills
Flexibility
Working as part of a team
Attention to detail

BENEFITS & PERKS

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
We offer a great package and career progression in a culture that encourages inclusion and diversity. We also all have the tech and tools we need to allow our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.
In return for your skills we offer a competitive salary + bonus a generous leave package, excellent career progression and other benefits including :

 

⦁    Flexible working/remote working for the moment until Post-Covid
⦁    Fidelity Pension
⦁    AXA Private Health Insurance
⦁    Life Assurance
⦁    25 days holidays pa with option to purchase an additional 10 extra days
⦁    Gym membership discounts
⦁    Family friendly policies: Generous Maternity/Paternity/Adoption/Parental leave
⦁    Season ticket loans/Car benefits/ 
⦁    £1000 Cycle to Work scheme
⦁    Refer a friend scheme
⦁    Unum Lifeworks – private & confidential helpline
⦁    £1000 refer a friend scheme
⦁    Discounts and savings on shopping and much more…

If this sounds good…click apply!
If you have any questions before applying please contact me tia.nicholas.consultant@nielsen.com

About Nielsen

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement.
By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit www.nielsen.com 

 

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