Europe / Slovenia / / Ljubljana, Koper


#: 101541-en_US / 101541



Infrastructure System Administrator


Nielsen is seeking an experienced Infrastructure System Administrator to join it’s Slovenia-based team.


Main role activities:



  • Install, unistall, configure, troubleshoot, upgrade, patch & maintain OS and 3rd party software
  • Coordinating with Global infrastructure teams for Global Image installation
  • Manage purchase process and purchase order creation
  • Assist users for Google’s suite products
  • Maintain an hardware inventory
  • Setup, reinstall, image laptops and desktops based on planned refresh and growth company plan
  • Logging service requests
  • Coordinating with 3rd party vendors
  • Follow Nielsen policy for Laptops and Desktops
  • Maintain a full inventory of the mobile distribution
  • Assist and troubleshooting Mobile’s issues
  • Assist and troubleshooting Printer’s issues
  • Produce reporting on hardware and software based on Nielsen Infrastructure requests
  • Manage user support using ServiceNow tool
  • Respect ticket resolution SLA’s
  • Install servers, storage, network devices based on received instructions
  • Strictly monitor backup environment and successful rate


Required skills:


  • English speaking / writing is required for technical instructions and explanations
  • At least 2/3 years of experience in a similar position
  • Good communication skill with users
  • Customer oriented attitude
  • Learning attitude
  • Good Microsoft Operating System skills
  • Good Linux Operating System knowledge
  • Basic understanding of Networking concepts
  • Basic understanding of Storage concepts