Europe / Belgium / / Brussels /

Client Service & Sales

#: 743999739384751 / 50245633



Job Description

About this job

Global Client Delivery is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. 

We are the key link between Nielsen and our clients – manufacturers from the FMCG industry. Our service and delivery is the reason clients will continue to invest in our products and service. In this role, you will execute projects by compiling, analyzing, and interpreting sales data and constructing presentations.


● Summarize data in tables, charts, and graphs
● Analyze and interpret sales data and consumer data
● Draft presentations (category overview as well as issue-based) building a story and finalizing conclusions and proposes recommendations (E2E process)
● Deliver final presentations (category overview as well as issue-based) building a story and final recommendations
● Use internal tools and data sources
● Follow and fully owns ways of the working process, manages Clients’/Client Business Partners’ (CBPs’) expectations
● Attend client meetings and presentations over the phone and in-person
● Discuss analysis design to best answer client questions with Client Business Partner/client with the support of senior team member
● Discuss design and calculate the Quantified Business Opportunity

About you
For this business crucial role, you will have to possess strong relationship building and stakeholder management skills. You are a team player – orientated to details and an analytical approach will make you successful in the analytical part of the job where the key is to be a good listener with the ability to draw conclusions from a lot of data that are to the point and visualized in a simplified way. For the client-facing part, excellent presentation and communication skills are needed where the key is to be a good listener to understand what our clients really need and want from our data and Nielsen as a provider. 


● Relevant professional experience within FMCG / Retail environment
● Business English knowledge, both verbal and written
● Fluent Dutch or French language skills
● Advanced analytical skills
● Good communication skills & visualization skills – interested in storytelling techniques
● Comfortable working in a digital-enabled environment
● Ability to work within a virtual environment
● Knowledge of Microsoft Excel, PowerPoint and Google Sheets/Slides
● Organizational & interpersonal skills
● Interest in the commercial industry