North America / United States / FL / Tampa – Oldsmar

Field Operations & Panel Recruitment

#: 97804-en_US / 97804

Regular

Full-Time

Analyst I – 97804

Field Operations and Panel Recruitment – USA Oldsmar, Florida 

 

Job Description/Responsibilities:

  • Responsible for processing and delivery of defined reports, quality support, and processes that ensure the accurate and timely delivery of data
  • Process defined reports, schedules, processes following and adhering to defined procedures, delivery schedules, and SLAs
  • Be knowledgeable on defined procedures, delivery schedules, and SLAs to ensure compliance and delivery with timeliness and accuracy
  • Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered eliminating the need for re-work from any team
  • Ensure the quality of assigned work, utilizing current standards and through established data relationships and calculations
  • Communicate openly with other Operations teams on issues, handoffs, etc. to ensure established deliverables are met
  • Coordinate process or delivery handoffs with Operations teams to meet established deliverables; escalate issues appropriately
  • Work to ensure that a true resolution is achieved for all performance incidents identified, creating a “root cause” culture
  • Communicate and support offshore teams when the need arises

 

Requirements:

  • 2+ years of Nielsen experience or comparable operation’s process experience preferred
  • 2-year college degree or 2+ years of comparable work experience
  • Proven record of delivering quality results on time
  • The ability to communicate clearly, concisely, and effectively both verbally and in written communication
  • Proficient with use of Microsoft Office desktop tools or equivalent
  • Use discretion and exercise good judgment in making decisions
  • Respond effectively to diverse individuals and promote understanding and partnership among them
  • Strong interpersonal skills and the ability to work with others effectively
  • Ability to work with all levels of staff
  • Maintain composure and respond appropriately in stressful or crisis situations
  • Demonstrate ability to effectively resolve conflicts
  • Applied Nielsen Operations knowledge
  • Good understanding of current Nielsen business, products, and processes, including business uses and requirements

ABOUT NIELSEN

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Oldsmar,Florida 

Secondary Locations: , , , 

Travel:  No