North America / United States / IL / Offsite

Human Resources

#: 78942-en_US / 78942



Benefits & Leave Administrator – 78942

Human Resources – USA Offsite, Offsite 


Location: Remote, available to candidates throughout the U.S.

Key Responsibilities:


FMLA, Disability, Company Specific and Personal Leave Administration

  • Determines employee eligibility for Leaves of Absences, including but not limited to FMLA and State-specific related leaves, Short-Term Disability, and Long-Term Disability.

  • Provides accurate information to employees regarding leave eligibility and entitlements, as well as employee responsibilities before and during their leave.

  • Administers FMLA, Disability and personal leaves for employees in multiple States, in accordance with State and Federal regulations.

  • Administers Company specific leave in accordance with policy.

  • Researches and collects data for analysis of leave management.

  • Partners with 3rd party administrators to ensure timely and accurate claims processing.

  • Maintains highly confidential employee Personal Health Information and files.  Ensures HIPAA compliance.

  • Regularly interacts and communicates with employees, managers, and HRBP to ensure proper leave administration, leave tracking and certification/recertification requests are completed properly and timely.

  • Provides Leave of Absence guidance and direction to employees, HR Partners, Managers and Payroll.

  • Responds to non-routine inquiries from management and employees regarding Leaves of Absence (LOAs) in a timely, customer centric manner.

  • Ensures proper tracking of LOA designated hours and certification end dates to ensure compliance with all applicable state/federal leave laws.

  • Conducts regular audits of the leave process to ensure adherence to policies, guidelines, and regulations.

  • Ensures that employees return to work as required and facilitates a high level of compliance with the return (e.g., medical restrictions as they pertain to the ADA, etc.).


Benefits Coordinator and Resource

  • Respond to HR and employee benefit inquiries

  • Process vendor payments accurately and timely

  • Investigate issues and answer inquiries internally or from external vendors

  • Monitor accounts payable to ensure payments are accurate and timely

  • Set up new vendors in the IBIS system


Position Requirements

  • 4+ years of experience with applicable employment laws (Federal and State FMLA, State-Specific Leaves, ADA, etc.)

  • 4+ years of experience with the administration of major disability compensation programs (e.g., Wage Replacement Benefits, Medical Treatments, etc.).

  • 4+ years of experience working with Workers Compensation claims, Disability claims, 3rd party administrators, benefits, etc.

  • Timely reporting

  • Ability to work or act as liaison between other departments

  • Ability to partner with others

  • Ability to manage multiple projects at the same time

  • Intermediate level expertise with Microsoft Office

  • Intermediate level expertise with Google for Work

  • Ability to process a wide variety of tasks with considerable volume

  • Strong consultative, analytical and problem solving skills

  • Ability to stay organized and manage detailed information

  • Ability to maintain a high level of confidentiality

  • Able to work quickly and effectively with minimal supervision


Desired Experience/Competencies

  • SAP navigation 

  • SAP reporting experience

  • Strong reporting skills

  • Strong organizational skills

  • Strong oral and written communication skills

  • Strong interpersonal skills

  • Team player

  • Passionate about change


Nielsen Values


All employees are expected to consistently demonstrate and promote the Nielsen values of Open, Connected, Useful, Personal.




As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth. 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Offsite,Offsite 

Secondary Locations: , , , 

Travel:  No