Asia Pacific / Australia / / Macquarie Park

Client Service & Sales

#: 110415-en_US / 110415

Regular

Full-Time

Client Service Executive, Sports – 110415

Client Services and Sales – Australia Macquarie Park, New South Wales 

 

ABOUT THE ROLE
Imagine working closely with many of the world’s largest sports rights holders, brands, agencies, broadcasters, and tourism bodies to help them better understand their fans and maximise commercial success.

 

Nielsen Sports is a trusted adviser and partner in sports and entertainment consumer research, media evaluation, and data-driven consultancy, helping our clients worldwide to plan, optimise and measure the impact of their initiatives against business objectives. With our expansive suite of products and services, Nielsen Sports is uniquely positioned to provide data-driven insights and intelligence which help drive more effective decision-making for clients.

 

Nielsen Sports is looking for a new team member to join the growing Client Service team, who are responsible for managing the relationships with our portfolio of clients. This role would suit someone who is looking to take on a client facing role and has an interest in sport marketing and research. 

 

Both Sydney and Melbourne based candidates will be considered.  
 
RESPONSIBILITIES

  • Day-to-day contact for a range of clients, responsible for maintaining client relationships with support from the broader Client Service team
  • Oversee the end-to-end project delivery for client projects (including kick-off through to presentation), covering consumer insights, media evaluation, sponsorship valuations, and economic impact studies
  • Perform quality checks/reviews on all reports for alignment to request and accuracy
  • Communicate client needs or queries to appropriate team members
  • Assist with on-boarding and training clients on Nielsen-owned analysis tools
  • You will be required to monitor and manage processes, both internal and external, work closely with other Nielsen team members and interact with clients

 
REQUIREMENTS AND SKILLS

  • Bachelor Degree, preferably with a business/commerce background
  • Interest in the business of sports, media, events, and entertainment and a sound understanding of the Australian sports landscape
  • Excellent communication skills, both written and verbal and high level of business acumen
  • High levels of attention to detail
  • Understanding of numbers, with the ability to interpret and present data, both visually and verbally
  • Demonstrated ability to manage multiple stakeholders with excellent project and time management skills
  • Strong negotiation skills
  • Recent university graduates are encouraged to apply
  • Past experience with customer or client facing roles in a sport, marketing or business environment would be looked upon favourably

 
ABOUT THE TEAM
The Global Nielsen Media Client Service & Sales team wants to empower you to help our clients go from insights to action faster. We want to help you perfect the art of data-driven customer service that drives clients’ investment in Nielsen. By using innovative technologies, you can now work on activities that are driving client impact and minimize time spent responding to routine and manual tasks. In other words, we want to increase your strategic capacity and deliver impactful insights to clients. 

#LI-II1
 

ABOUT NIELSEN

By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth. 

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Job Type: Regular 

Primary Location:  Macquarie Park,New South Wales