North America / United States / FL / Offsite


#: 106511-en_US / 106511



Client Support Representative – 106511

Analytics – USA Offsite, Offsite 




Nielsen Tracking Services, a division of Nielsen, is comprised of KeepingTrac and Sigma. These merged assets position this business to expand into new areas of TV, Radio and Digital tracking commercial verification and campaign management with tremendous growth opportunities. It is a syndicated offering for advertising agencies, advertisers, broadcasters, and other client types. 


This person will be part of a team performing multiple functions on behalf of assigned clients and for the products referenced above. On a consistent basis, the candidate will research, analyze, summarize and present responses to client inquiries. In addition, the individual will work with Sales and Product Leadership to create business solutions for existing and new client bases. This is a unique opportunity for a client-focused individual, with strong analytical and multi-tasking skills. The candidate will possess a positive demeanor and work ethic that lends itself to excellent client service. The person will be responsible to maintain Tracking service relationship with 20-25 clients.




○    4 Year college degree in Marketing, Business or related field
○    2-3 years’ work experience
○    Strong written/oral communication and organizational skills.
○    Ability to develop and maintain productive working relationships with internal groups and external clients
○    Detail oriented with strong analytical and problem-solving skills
○    Solid Computer skills: Google Shared Drive, Microsoft Word, Excel, PowerPoint, Access
○    Experience with Local and/or National ratings a plus
○    5% travel required


By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.


Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Offsite,Offsite 

Secondary Locations: , , , 

Travel:  No