North America / United States / NY / Offsite

Marketing & Communications

#: 109630-en_US / 109630



Director, Global Internal Communications (Remote) – 109630

Marketing and Communications – USA Offsite, Offsite 


Director, Global Internal Communications
Marketing and Communications – Remote

About This Job
Welcome to Nielsen! We’re a global leader in audience insights, data and analytics,
shaping the future of media. As a B2B company, we provide our media and advertising
clients with the most complete and trusted view available of consumers and markets
worldwide, measuring behavior across all channels and platforms to discover what
audiences love. Our approach marries proprietary Nielsen data with other data sources
to help clients around the world understand what’s happening now, what’s happening
next and how to best act on this knowledge. We have operations in over 55 markets,
and as an S&P 500 company, covering more than 90% of the world’s population and
empower our clients with trusted intelligence that fuels action.

We’re the arbiter of truth for media markets, providing our clients with unbiased and
reliable metrics that create the shared understanding of the industry required for
markets to function, enabling our clients to grow and succeed across the $600 billion
global advertising market. With products such as The Gauge, our monthly total TV and
streaming viewing snapshot and the Nielsen Impact Score that allow collegiate sports
teams to value athlete marketability, we help clients to define exactly who they want to
reach, as well as optimize the outcomes they can achieve. Our cross-platform
measurement strategy brings together the best of TV and digital measurement to
ensure a more functional marketplace for the industry.

● Reporting to the VP Internal Communications, you will support
employee-facing communications initiatives and help to lead day-to-day
operations of the internal communications function.
● Identify and develop best practices to deliver consistent and impactful
change communications to an internal audience with the goal of engaging
● Provide leadership and strategic insight to support internal culture and
workplace transformation.
● Partner with the global communications team and HR team members to
implement major internal initiatives and engagement activities such as town
hall meetings, internal announcements, organizational communications,
global campaigns, change management and other employee focus initiatives
● Help manage and streamline the communications and employee experience
support around the company’s strategic and cultural transformation plans.
● Be a trusted advisor to internal stakeholders, providing sound and
experienced communications advice.
● Advise functional leaders on the optimal communications strategies and
● Work with internal communications team members to build relationships and
create uniform internal messaging across different business units.
● Identify unique and intriguing storytelling opportunities to drive attention,
excitement and business results in support of global communications
● Support senior leaders in executing key strategies across business,
reputation and brand development; identify opportunities for employee
connection and engagement in these efforts.
● Inspire a culture of optimism, competitiveness and creative excellence
among our communications team and agency partners by demonstrating the
Nielsen Values on a daily basis.
● Draft speeches and video content for internal announcements and events.
● Lead quarterly corporate communications initiatives, such as managing
content creation and coordination of global town hall meetings and
writing/editing leader communications
● Support the strategy to reach and engage remote team members.
● Maintain the Nielsen voice and internal brand across all communications,
written and verbal, and across company leadership.
● Exceptional writing, editing and research skills.

A Little About You
You’re the ideal candidate with extensive experience in internal communications, either
in-house or agency, and a track record of deploying successful employee engagement
strategies. Streaming and media experience, team management, senior executive
support/experience is preferred. Ideal candidate will be a creative, motivated self-starter
with incredible attention to detail, a team-focused attitude, and a solutions-oriented

With direction from the VP of Global Internal Communications, you’ll work with team
members and their respective stakeholders to ensure employees understand company
strategy and how their roles and projects align to our overall vision and mission. Plan,
draft materials and maintain editorial calendars for key events and tactics, including
town halls, emails, intranet and all-employee Slack channels.

● Bachelor’s Degree (English, Journalism, Communications or related field)
● 10+ years of internal communications work experience, preferably with roles
of increasing responsibility
● Communications track record in fast-paced environments that have
undergone digital or cultural transformations
● Journalism or strong storytelling skills across various platforms such as
newsletters, intranet, live meetings and enterprise social media
● Google Suite proficiency (Slides, Docs, Sheets, etc.) Trello and email
content tool experience such as Poppulo are a plus
● Excellent organizational and strong project management skills required

About Nielsen
We are driven by our purpose of powering a better media future for all people and
three core values: Inclusion: Be open, begin with trust, respect everyone and
appreciate every contribution; Courage: Show grit and drive to a decision with feedback
that helps us grow and; Growth: Go big, act with speed and purpose, be curious and
develop yourself and others.

Our 15,000 employees power our business globally and we have 11 Business Resource
Groups that champion an inclusive culture. We value diversity, equity, and inclusion and
celebrate every voice to drive growth. It’s important that we make a positive impact
where we live and serve, because we value our global responsibility and sustainability.
Named one of Newsweek’s Most Love Workplaces for 2021, we’ve also been honored
in recent years to be recognized as one of Fortune’s “Best Workplaces” and “100 Best
Workplaces for Millennials,” Diversity Inc’s “Top 50 Companies for Diversity” and
Corporate Responsibility’s “100 Best Corporate Citizens.” We’ve also earned top scores
on The Bloomberg Gender-Equality Index and 100% scores on both the Disability
Equality Index (DEI) and Corporate Equality Index as a “Best Place to Work for LGBT

We’re committed to transparency and user choice, because the company values privacy
and we invest in businesses that move the media forward, because we are innovative.
We improve citizenship through positive engagement, because we’re an important
participant in setting and driving public policy.

More information about Nielsen is here:




By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.


Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Offsite,Offsite 

Secondary Locations: , , , 

Travel:  No