North America / United States / MD / Hanover

Call Center

#: 111066-en_US / 111066



Machine Operator – Hanover – 111066

Call Center – USA Hanover, Maryland 


Full Time Mail Machine Operator – Hanover Md.


Position Overview :

To operate machine equipment on a daily basis in support of PPM and radio diary mailings  to a selected sample. Machine Operators will also assist with manual processes and provide  support for other external mailings. 


Job Responsibilities 

  • This position is responsible for accurately preparing and processing timely high volume  mailings for all cycles within the department. 

  • Operate various mail shop processing machines (printers, inserters, sorters, etc.).

  •  Manage assigned workload and adapt to reprioritization as necessary.

  • Adhere to policy guidelines to determine acceptability of data conditions present in  inputs and outputs of production system/process. 

  • Execute training plans for area of responsibility. 

  • Has a thorough understanding of the business processes and flows to recommend  improvements to production processes 

  • Will assist in accurately preparing and completing special mailing for other departments  as requested. 

  • Responsibilities will also include manually applying postage stamps to specific outgoing mail. 

  • All incentives and postage received for a job must be verified before and accounted for  after the job is complete. 


Position Expectations 

  • Ability to work in a fast-paced production environment and meet tight delivery deadlines.  

  • Proven accuracy and execution, with ability to follow explicit instructions.

  • The ability to operate and maintain mailing equipment making minor repairs and  adjustments. 

  • Excellent written and verbal communication skills. 


Position Requirements 

  • High school diploma or equivalent work experience is required.  

  • 2-3 years in a direct mail environment preferred 

  • Basic knowledge of G suite – Gmail, Docs, Sheet, Drive, and Calendar for business  

  • Physical Requirements Medical examiner DOT card required to drive truck.

  • Must be able to lift 55+ pounds. 

  • Ability to stand, bend, stoop, sit, walk, twist and turn 

  • Ability to use a phone or headset, computer keyboard 


Schedule Requirements 

Monday – Friday 8:00am-4:30pm; Day Shift 

Experience Required



By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.


Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Hanover,Maryland 

Secondary Locations: , , , 

Travel:  No