North America / United States / NY / New York City
Client Service & Sales
#: 95686-en_US / 95686
Manager, Client Strategy – 95686
Client Services and Sales – USA New York, New York
ABOUT THIS JOB
The Manager, Client Strategy, acting as an Account Manager, works on an account team dedicated to managing the day-to-day relationship with multiple Tech, Telecom and Travel & Entertainment advertisers. In this role, the candidate is primarily responsible for new client business development, day-to-day client service for existing clients, and identifying potential opportunities for clients to subscribe to new products and solutions that address their key issues/needs related to all facets of Advertiser activity. These include linear/digital media, planning and outcomes needs, video/content and multi-platform research. The scope of the Account Manager function ranges from prospecting for new business, managing existing accounts and coordinating sales/service activities with internal, cross functional product teams.
The Account Manager will be both client-facing and have the ability to develop strong internal partnerships to deepen his or her understanding of Nielsen’s full suite of products and capabilities. He/She will take ownership of a significant portion of managing both the client relationship and internal/external projects and relationships in support of client needs. The ideal candidate will possess robust written and oral communication skills, an ability to adapt to the needs of our dynamic environment, and a strong response orientation. He or she will have an intellectual curiosity and passion for data, the ability to build and hone key relationships both internally and externally, and an enthusiasm for media and research.
●Direct responsibility for select advertiser clients and prospects.
●Ability to work directly with advertisers in solving data-driven marketing problems with data, technology, and/or analytics
●Demonstrated ability to create value for clients through problem-solving and the application of Nielsen solutions
●Operate comfortably across different client disciplines – e.g. Marketing, Media, IT, Research, etc.
●Resolve all client issues in a proactive and timely manner.
●Communicate and prioritize client requirements.
●Develop solid understanding of each product and solution, and how the data can be used to improve business performance.
●Conduct client meetings to build and maintain relationships, with confidence/comfort while presenting to senior executives
●Draft client presentations that tell a story by translating data into key insights.
●Identify opportunities and develop proposals that address the client’s core business issues.
●Be a liaison between all the internal partners at Nielsen and external clients.
●Attend client- and industry-specific meetings.
●Sales administration – maintenance of opportunity pipeline and contract management.
●Domestic travel required (10-30%)
●BA or BS Degree with 3-5 years’ experience
●Proficient in Microsoft Office and Google Suite
●Knowledge of TV/Digital Industries
●High attention to detail
●Strong Interpersonal skills, highly motivated, strong orientation toward client relationships
As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.
Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Job Type: Regular
Primary Location: New York,New York
Secondary Locations: Remote, , ,
Travel: Yes, 20% of the Time