North America / United States / FL / Offsite

Call Center

#: 106404-en_US / 106404



Printing and Mailing Analyst – Remote – 106404

Call Center – USA Offsite, Offsite 


Position Overview

The role of the Inventory Analyst is to help manage the printing and mailing of all Scarborough materials. This Inventory Analyst will work closely with all printing and mailing entities (internal and external vendors) to ensure necessary materials are available to assemble all due mailings, and that all mailings are completed per our schedules to meet deadlines. The Inventory Analyst is also responsible for the collection, maintenance, reconciliation, and reporting of inventory and mailing data to management and finance.


Job Responsibilities

  • Work with internal and external vendors to print materials for all Scarborough mailings so that inventory is available on time for mailings to start according to our schedules, and complete per closed dates. 

  • Collaborate with internal and external mail teams to ensure that all mailings go out daily/weekly per our mailings schedules, and that any delays are addressed and resolved in a timely manner, and reported to all groups. 

  • Maintain and develop databases and/or Google sheets models to track premium, postage, materials, and other relevant items. 

  • Provide cost estimates and analysis for new initiatives and special projects.

  • Assist in future ordering, forecasting and budgeting of printing and mailing.

  • Provide financial reports such as inventory, forecasting, and accruals.

  • Order premiums, postage, and materials for production. Ensure internal and external production sites have sufficient material inventory.

  • Work with external print and mail vendors to reconcile daily mailings, orders,  inventory, funding, and all items necessary for mailings to occur per our schedules.

  • Analyze and create production schedules, plan and schedule materials to meet production demand.  

  • Manage relationships with customers and vendors (print vendor, supply vendor, mail services vendor, and USPS representatives).

  • Set up all mailings and payouts in the Scarborough mailing application.

  • Provide analysis in support of production systems and processes. Apply logic, reasoning and data to draw conclusions.

  • Track multiple processes which are in various stages of production and handled in various locations.

  • Manage assigned workload and reprioritize as necessary, with a proven track record of effectively handling multiple projects simultaneously.

  • Troubleshoot day-to-day incidents and SEVs; communicate with all stakeholders and respond accordingly.

  • Detect, research, analyze and resolve data discrepancies.

  • Identify production challenges that may cause potential materials and mail services  delays, leverage other departments, and take corrective action as needed. 

  • Participate in development and implementation of quality control procedures for all internal systems. 

  • Create internal documentation for new processes and maintain documentation on existing processes. 

  • Maintain and organize a directory of relevant materials for easy access.


Position Requirements

  • College degree required 

  • Minimum 4 years of experience in a production or related environment

  • Minimum 2 years of inventory tracking and management

  • Ability to maintain records to track and maintain materials needed for production

  • Ability to work on assigned workload and adapt to reprioritization as necessary, with experience in handling multiple projects simultaneously

  • Strong analytical skills

  • Experience in forecasting and budgeting

  • Strong accounting skills

  • Advanced problem solving skills and ability to understand the context and impacts of business decisions, provide recommendations to avoid future occurrences

  • Strong oral and written communication skills

  • Excellent skills with Google/Microsoft Office suite of products

  • Working knowledge of postal regulations a plus


Physical Requirements

  • Ability to stand, bend, stoop, sit, walk, twist and turn

  • Ability to use a phone or headset

  • Ability to use a computer keyboard and calculator


Schedule Requirements

  • Monday – Friday 



By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.


Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!  

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular 

Primary Location:  Offsite,Offsite 

Secondary Locations: , , , 

Travel:  No