Asia Pacific / Australia / / Macquarie Park

Call Center

#: 99228-en_US / 99228



Call Centre Operator (Casual) – 99228


Call Center – Australia Macquarie Park, New South Wales


Exciting opportunities exist for experienced call centre operators with a strong drive to provide excellent customer service and provide an outstanding experience for our TV rating panel members.


  • Flexible evening work
  • Dynamic and supportive team environment
  • Possibility to build skills and experience other facets of the market research industry


  • Call Centre Operators will utilize their organisation and communication skills to liaise with our panel on a range of issues
  • Organize our technicians to provide onsite support.


  • Call centre experience preferable
  • The commitment of a minimum of three days per week, including either a Saturday or Sunday
  • Excellent communication skills
  • An eye for detail
  • Demonstrated problem-solving ability
  • Adaptability
  • Excellent work ethic
  • A professional and organised approach to work commitments
  • Commitment to providing excellent customer service
  • Positive attitude


Global Nielsen Media fuels the media industry with unbiased, reliable data about what people watch and listen to. At the core of our data is our Field & Call Center associates, who connect and build personal relationships with consumers to collect data on TV, Radio, and Digital Device consumption. #LI-TP2



By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth. 


Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!


Job Type: Temporary 

Primary Location:  Macquarie Park,New South Wales