North America / United States / IL / Chicago / 1

Client Service & Sales

#: 743999739580658 / 50245294

Mid-Senior Level


Job Description

NielsenIQ is searching for a passionate and ambitious Survey Specialist on its Consumer Intelligence team. You will play a transformational role on the Survey business, engaging with leading Manufacturing and Retail clients in Fast Moving Consumer Goods. 

As a Survey Specialist, you will develop thoughtful research and deliver impactful insights for multiple clients that explains the “why” behind the buy. This includes generating proposals, designing intelligent questionnaires, and delivering actionable results.


Client Management

  • Acts as a trusted advisor to drive business results through consultative selling and pursue new survey business from existing and potential clients.

  • Manages multiple clients and their respective survey projects simultaneously from beginning to end of the project lifecycle.


  • Collaborates with senior team leaders on strategic business initiatives for surveys (new products/solutions, sales strategy, client advancement, etc.).

  • Leads the development of captivating proposals, thoughtful questionnaires and complete analytical reports including other Nielsen assets where relevant.

  • Uses ‘storytelling’ techniques to develop full analytical reports, drawing strategic conclusions and building actionable recommendations to support client business objectives.

Team Management

  • Oversees the design and fielding of complex custom surveys with junior staff to ensure the highest quality output.

  • Manages and mentors junior staff on various quantitative research projects.


Do you have the necessary skill set to be successful in this role? 

Can you effectively tell a story that captures the audience, no matter what level, and brings them along your journey?  Are you able to build trusted advisor relationships with clients?  Are you able to work collaboratively, as part of a remote team within a fast-paced and challenging environment while maintaining high standards? Do you have experience working with survey research and insights? 


  • Bachelor's Degree Required

  • 4-5 years’ experience in survey research, preferably in FMCG

    • Previous experience working in the areas of consumer panel and/or consumer research preferred

    • Strong understanding of quantitative survey research principles and methodologies

  • Awareness of consumer decision making and FMCG client business environment

  • Proficient in Microsoft Office 

  • Proficient with statistical software packages such as SPSS a plus

  • Familiarity with Nielsen tools, applications and platforms a plus

This role can be done remotely

As a new retail landscape continues to emerge, the divide between online and offline continues to blur. We are all omnishoppers now – turning to multiple platforms/channels to meet our everyday needs. At NielsenIQ, we understand the importance of the omnishopper and the impact this new landscape is having on the growth of the e-Commerce space. Having a holistic view of performance is critical for the long-term success of many CPG brands.